Video is not smooth, where is the problem?

If the video is not smooth and the image is chopped, check the speed of your internet connection and turn off all other applications that are currently connected to the internet, including open tabs. Also refresh the page by pressing Ctrl + F5 / on a Mac by pressing Command + R.

If the problem persists, see if you have similar problems with other online models. If the video is chopped by only one model, there may be a problem with her connection. In this case, contact us, we'll fix it.